Delivery Policy

Pulse Restomod offers delivery for retail products purchased through our website.

Delivery is available throughout South Africa via reputable courier partners. Delivery times may vary depending on the destination, product availability, and courier schedules.

Typical delivery timeframes are:

• Major cities: 2–4 working days
• Regional areas: 3–6 working days

Orders are processed during normal business hours. Orders placed over weekends or public holidays will be processed on the next working day.

Customers will receive tracking details once an order has been dispatched.

Please ensure the delivery address and contact details provided are correct, as Pulse Restomod cannot be held responsible for delays or failed deliveries caused by incorrect information.

Delivery Costs

Delivery fees are calculated at checkout based on the size, weight, and destination of the order.

Certain oversized items such as wheels, tyres, or bulky equipment may incur higher shipping costs.

Pulse Restomod reserves the right to adjust delivery charges where necessary for large or specialised items.

Returns & Exchanges

Pulse Restomod strives to ensure customers are satisfied with their purchases.

If you are not satisfied with a product, you may request a return or exchange subject to the conditions below.

Return Conditions

Products may be returned provided that:

• The item is unused and in its original condition
• The product is returned in the original packaging
• All accessories, manuals, and components are included
• The return request is made within 7 days of receiving the item

Returns must be arranged with our team before sending the item back.

Non-Returnable Items

Certain items cannot be returned or exchanged, including:

• Custom ordered products
• Special order parts imported specifically for the customer
• Installed or used items
• Electrical items that have been opened or installed

Damaged or Incorrect Items

If a product arrives damaged or incorrect, customers must notify Pulse Restomod within 48 hours of delivery.

Please provide:

• Photographs of the product
• Photographs of packaging damage (if applicable)
• Your order number

Once verified, Pulse Restomod will arrange a replacement, repair, or refund where appropriate.

Workshop Services & Custom Work

Pulse Restomod also offers vehicle services including vinyl wrapping, upholstery, restoration work, and installation of automotive products.

Due to the bespoke nature of these services:

• Services cannot be returned once completed
• Deposits for custom work may be non-refundable once work has begun
• Any workmanship issues must be reported promptly so they can be inspected and resolved

Our team will always work with customers to ensure a satisfactory outcome.

Refunds

Where refunds are approved, they will be processed using the original payment method.

Refund processing times may vary depending on the payment provider but typically take 5–10 business days.

Delivery charges are generally non-refundable unless the return is due to an error by Pulse Restomod.

Contact

For delivery or return queries, please contact:

Pulse Restomod
www.Pulserestomod.co.za
hello@pulserestomod.co.za

Rivonia Crossing
2,3 Achter Road, Sunninghill
Sandton, Gauteng